Before the advent of the novel coronavirus, hiring processes were already shifting towards a more technologically advanced pattern. Nowadays however, organizations are beginning to realize that the system of remote hiring will remain the norm even in the near future. Luckily, the HR space is already positioned to adapt to this new normal. Some organizations have already created an efficient system of digital hiring. Be it as it may, crafting an ideal system of remote hire comes with its own challenges. And to stay above these challenges, hiring managers have had to embrace the evolution of technology within the HR space. With the recent plunge in remote work, the following are some areas in which technology has reshaped the face of the HR space.
1. Resume Review through Applicant Tracking System (ATS): one of the most strenuous aspects of HR tasks is the process of reviewing resumes and job applications. And because technology has brought about an ease to this pain point, HR professionals can only look forward to the continued evolution of HR tech. With Applicant Tracking Systems (ATS) that are powered by Artificial Intelligence (AI), hiring managers now enjoy the luxury of efficiently sifting through thousands of resumes without stress.
More importantly, these tech solutions can do within minutes, tasks that could take HR professionals weeks to complete. With the increased popularity of AI, it is imperative for hiring managers and recruiters to explain the importance of preparing AI-friendly resumes to applicants. Else, the most promising talents would be overlooked. With a viable ATS, HR professionals get to have more time to spend on other aspects of their jobs.
There are a number of existing ATS solutions available in the market. One of such is the popular OutsourceHR. OutsourceHR is an automated HR business solution that helps you take care of your outsourcing needs from recruitment to the point of disengagement. This solution has been used and proven to be a very valuable tool by most of the largest outsourcing firms in Nigeria.
2. Background Checks: with the recent rise in digital hiring, running background checks on employees is now more critical than ever before. It is imperative for every organization to run comprehensive background checks on new hires, while continuing to monitor existing staff. In the last few years, one of the key areas in which HR technology has evolved is in the area of having background checks that are managed via an online platform. And with the unfold of recent events, it is glaring that a digitally managed background check service platform is a key technology for HR professionals.
3. Video Interviewing Process: as much as we’re still very used to the face-to-face pattern of interviews, running virtual interviews is really not a bad idea. Once an organization perfects its system of virtual interviewing, new sets of possibilities can be unveiled. It has been said that video interviewing is as much an art, as it is a skill. A candidate who is a perfect match for a position may seem to not meet up to expectations in a video interview, and vice versa. To mitigate situations like this, your HR team should be able to troubleshoot issues that may arise during a video interview. Be it as it may, it beckons on HR teams to understand that the ultimate goal is to identify talents and set them up for success. Therefore, communicating expectations with applicants can help avoid any form of awkwardness.
There are many areas in which technology is changing the face of HR departments across the globe. These changes have also brought about improvements in the way employee payroll, appraisal and other HR processes are executed. And from the look of things, these technologies would eventually eradicate manual processes off HR processes in the long run.
As much as it’s often overlooked, one of the most essential HR metrics to monitor is employ