Case Study / Digital Transformation
ICS Outsourcing


The Problem

ICS Outsourcing is a major player within the HR Consulting space within Lagos, and has stood the test of time within the outsourcing space in Nigeria. As an organisation, they struggled with sorting and  filtering CVs, as well as tracking applications of candidates during the recruitment process.


The Solution

The purpose of the project was to help the organisation (ICS Outsourcing) to develop an application tracking system to help ease the pain of manually sorting through CVs during the process of recruiting new employees.


What We Did

After having a clear understanding of their needs, our team delivered a Recruitment Application Tracking System that manages all aspects of the Recruitment Team’s activities such as application management, job post, tracking job seekers application, documentation with the system and all necessary notification across each stage. The application is also used to automate engagements messages between ICS, jobseekers and Guarantors and other stakeholders. The primary function of this system is to create a way to automatically track the life cycle of ICS recruitment workflow and other related processes


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